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User Data Deletion

You can permanently delete your Brainy Day / LetterClash account and all associated data at any time.

Deleting your account is permanent and cannot be undone.

Delete in the app

  1. Open LetterClash.
  2. Go to the You (profile) tab and tap the gear / Settings icon.
  3. Tap AccountDelete accountconfirm.

Or request deletion by email

  1. Email brainy@brainyday.app with the subject Brainy Day Data Deletion Request.
  2. Include any identifiers you know (the email or display name on your account) so we can find it.
  3. We will verify ownership and delete your account and data stored in our backend (PlayFab / Microsoft Azure).

What gets deleted

We may retain a minimal amount of information only where required for security, fraud prevention, or legal compliance, and only for as long as necessary.