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LetterClash by Brainy Day

LetterClash Support

Need a hand with LetterClash? You're in the right place.

Contact us: email brainy@brainyday.app and we'll get back to you. Please include your display name so we can find your account.

Frequently asked questions

How do I start a game?

Open LetterClash and tap New game. You can be matched with another player or invite someone to a private match. Once a game starts, you and your opponent take turns building words on the board.

Is LetterClash real-time or turn-based?

LetterClash is turn-based, so you can play at your own pace — there's no clock forcing you to move right away. When it's your turn, we send a "your turn" notification so you know it's time to play. You can have several games going at once and jump between them whenever you like.

How does scoring work?

Every tile on the board is worth its letter's point value. Your own tiles score nothing on their own — the points come from capturing an opponent's tile, which earns you that tile's value. Play words that let you take over your opponent's high-value tiles to pull ahead.

How do I turn "your turn" notifications on or off?

Notifications are controlled in the app's Settings. Open Settings and toggle turn notifications on or off at any time. (You can also manage notification permissions for LetterClash in your device's system Settings.)

How do I delete my account?

You can permanently delete your account and all associated data from inside the app, or by emailing us. Full instructions are on our Account & Data Deletion page.

I found a bug or have feedback — what do I do?

Please email brainy@brainyday.app with a short description and, if you can, your device model and what happened. It really helps.